I'd like to tell you a bit about our recent trip to Norway, and how Michelle helped us fulfill a long held dream of going to Norway to investigate Carol's roots. This trip started with many unknowns and questions regarding her family and family roots. She had very limited contact and family knowledge to start from. One of those unknowns was that there was an old family farm "above the arctic circle". We did a lot of research, discussed Michelle what we knew and where we wanted to go. She did all the work, coordinating time tables and schedules to fit traveling from far southern Norway to the most northern point, then traveling by a mail / cargo / passenger ship south along the west coast from Kirkenes in the north to Bergen and home. This trip entailed: Flying to Oslo Train and boat down a large Fjord to Bergen Flight to the middle of Norway Rental car & driving north into the arctic circle Cruise down the coast from far north to far south Flight home with a stop over in Paris. = 3 weeks including 2 international flights / 1 domestic flight / rental car / 2 trains / 1 cruise down the longest and deepest Fjord in Norway / 9 hotels / plenty of "stop over" time along the route to enjoy the culture / a 5 day cruise south along the west coast of Norway. Michelle coordinated all this and answered the many questions we had promptly and professionally. We travel often internationally, I'm pretty good getting us from point A to point B. But his was far above my ability. Do I endorse Michelle as a travel agent? Absolutely. Will I use her again as my agent? Yes, without question. Michelle, you made this more than just a trip. You helped make this a treasured journey. Thank you so very much!